CRITICAL COMMUNICATION

Communication is one of the most important and beneficial tools within any organization. Besides email, phones are one of the only ways to quickly communicate with those outside your office. A "down" phone system, or sometimes even an inadequate phone system can have a severe impact on your company and the way it functions. However, just as with computers, phones are often taken for granted that they will always be there when you need them. Whether your staff works from home or from the office, there is no reason for communication to ever lack.

PHONE SYSTEMS ARE EXPENSIVE

Aren’t high-end, VoIP phone systems expensive? Yes, they are. The backend Infrastructure required to make internet-based phones function properly can be quite costly. Security and networking equipment have to be configured and maintained; and unless you have never experienced an internet outage, redundancy is an absolute must if phone communication plays an important role in your operations. But be not afraid! Our PRIVATE, SECURE and REDUNDANT Data Centers are setup to take care of this for you. The only equipment you will see at your office are the phones themselves. All of the backend Infrastructure is handled by our team of LOCAL, US-based experts.

THE RIGHT SOLUTION FOR EVERY CUSTOMER

We have done everything we can to make this solution easy for you to purchase, operate and enjoy. There is no need for you to worry about picking out and purchasing expensive handsets. There is no need for you to worry about what features you may or may not want. Everything is provided for you at a low and simple monthly rate. We’ll even port over all of your phone numbers so you can get rid of those expensive fees you’re paying to your current Internet Service Provider.

Hold

Transfer

Conference

Call Parking

Intercom/Paging

Switchboard

My Calls Widget

Call Pick-Up
Acknowledge Call

Call Forward

Call Cascade

FindMe/FollowMe

Incoming Call Options

Maintain Caller ID

Outgoing Caller ID Control

Personal Call Rules

Send to Voicemail
Directory

Favorites

Quick Dial Widget

Call Activity Widget

Contact Cards
Monitor

Whisper

Barge

Call Recording

Scheduled Call Recording
Real-Time Reporting

Queue Call Back

Global Arrive Time

Wallboard

Call Queues

Queue Priority

In-Queue Call Routing

In Queue Music and Messaging

Queue Announcements

Queue Log

Queue Reporting

Queue Status

Ringing Strategies

Queue Call Control

Remote Agents

Overflow Agents
Chat

Video Chat

Conference Rooms

Screensharing

Multimedia Chat

SMS
Mobile Softphone

Desktop Softphone

Mobile Chat App

Call Control

Choose Your Connection

Status

One Extension for Multiple Devices

Pass Extension Caller ID
Blast Voicemail Groups

Custom Voicemail Greetings

Voicemail-to-Email

Visual Voicemail
Outlook

Google Maps

Chrome

Firefox

Teams

Salesforce

Zendesk

TAKE YOUR OFFICE ANYWHERE

There is an increasing need to allow employees to work from home or provide more efficient communication methods for those whose work requires mobility. NO PROBLEM! With our dashboard and softphone options, your employees can make/receive calls from wherever they are without exposing personal phone numbers to the outside world. Whether they use personal cell phones or Bluetooth headsets, their devices are able to be synchronized with our VoIP phone system.

CONTACT US

Take a quick minute to fill out the basic form below or preferably give us call. We would greatly appreciate the opportunity to earn your trust and business.

CORPORATE HEADQUARTERS

1003 Hugh Wallis Rd. South

Building I

Lafayette, LA 70508

 

(337) 237-2027