CRITICAL COMMUNICATION
Communication is one of the most important and beneficial tools within any organization. Besides email, phones are one of the only ways to quickly communicate with those outside your office. A "down" phone system, or sometimes even an inadequate phone system can have a severe impact on your company and the way it functions. However, just as with computers, phones are often taken for granted that they will always be there when you need them. Whether your staff works from home or from the office, there is no reason for communication to ever lack.
PHONE SYSTEMS ARE EXPENSIVE
Aren’t high-end, VoIP phone systems expensive? Yes, they are. The backend Infrastructure required to make internet-based phones function properly can be quite costly. Security and networking equipment have to be configured and maintained; and unless you have never experienced an internet outage, redundancy is an absolute must if phone communication plays an important role in your operations. But be not afraid! Our PRIVATE, SECURE and REDUNDANT Data Centers are setup to take care of this for you. The only equipment you will see at your office are the phones themselves. All of the backend Infrastructure is handled by our team of LOCAL, US-based experts.
THE RIGHT SOLUTION FOR EVERY CUSTOMER
We have done everything we can to make this solution easy for you to purchase, operate and enjoy. There is no need for you to worry about picking out and purchasing expensive handsets. There is no need for you to worry about what features you may or may not want. Everything is provided for you at a low and simple monthly rate. We’ll even port over all of your phone numbers so you can get rid of those expensive fees you’re paying to your current Internet Service Provider.
Call Control
Hold
Transfer
Conference
Call Parking
Intercom/Paging
Switchboard
My Calls Widget
Call Pick-Up
Call Management
Acknowledge Call
Call Forward
Call Cascade
FindMe/FollowMe
Incoming Call Options
Maintain Caller ID
Outgoing Caller ID Control
Personal Call Rules
Send to Voicemail
Contacts
Directory
Favorites
Quick Dial Widget
Call Activity Widget
Contact Cards
Call Training
Monitor
Whisper
Barge
Call Recording
Scheduled Call Recording
Contact Center
Real-Time Reporting
Queue Call Back
Global Arrive Time
Wallboard
Call Queues
Queue Priority
In-Queue Call Routing
In Queue Music and Messaging
Queue Announcements
Queue Log
Queue Reporting
Queue Status
Ringing Strategies
Queue Call Control
Remote Agents
Overflow Agents
Collaboration
Chat
Video Chat
Conference Rooms
Screensharing
Multimedia Chat
SMS
Mobility
Mobile Softphone
Desktop Softphone
Mobile Chat App
Call Control
Choose Your Connection
Status
One Extension for Multiple Devices
Pass Extension Caller ID
Voicemail Messaging
Blast Voicemail Groups
Custom Voicemail Greetings
Voicemail-to-Email
Visual Voicemail
Integration
Outlook
Google Maps
Chrome
Firefox
Teams
Salesforce
Zendesk
TAKE YOUR OFFICE ANYWHERE
There is an increasing need to allow employees to work from home or provide more efficient communication methods for those whose work requires mobility. NO PROBLEM! With our dashboard and softphone options, your employees can make/receive calls from wherever they are without exposing personal phone numbers to the outside world. Whether they use personal cell phones or Bluetooth headsets, their devices are able to be synchronized with our VoIP phone system.
CONTACT US
Take a quick minute to fill out the basic form below or preferably give us call. We would greatly appreciate the opportunity to earn your trust and business.
CORPORATE HEADQUARTERS
1003 Hugh Wallis Rd. South
Building I
Lafayette, LA 70508