For many years IT Support has always been thought of as an on-demand service … you call, we fix. While this form of service is still viable and very much in use today, the need for preventive maintenance has become an absolute necessity. Software providers and hardware manufacturers are always releasing critical updates, and with security threats on the rise it’s imperative for your IT systems to stay up to date in an effort to prevent problems before they occur. It is for this reason we offer our “Scheduled Desk Side Support” service.
What’s in it for you?
- You will receive routine, onsite Desk Side Support at the day and time of your choosing.
- You will receive a discounted hourly-rate during the “Scheduled Desk Side Support” service hours.
- You will have an IT Infrastructure (Servers, Desktops, Laptops, Productivity Software, etc.) that’s well-understood and well-maintained.
- We will develop a better understanding of your business needs and goals, allowing us to provide the best support possible.